Last Updated: 23rd November 2025

Mavee Green (Pvt) Ltd. (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Who We Are

Mavee Green (Pvt) Ltd. is a Sri Lankan organic agriculture company specializing in organic vegetables, fruits, dry products, spices, MaveeGreen Tea, and MaveeGreen Coffee.

Our website: https://maveegreen.com
Email: info@maveegreen.com
Phone: +94 113 488 557

2. What Personal Data We Collect and Why

  • Personal Information
    We may collect:

    • Name
    • Email address
    • Phone number
    • Delivery address
    • Billing details
    • Order information

Purpose: To process orders, manage accounts, respond to inquiries, and improve our services.

  • Technical Data
    • IP address
    • Browser type
    • Device information
    • Pages viewed
    • Cookies (for session tracking)

Purpose: Website security, performance, analytics, and improving user experience.

3. Comments

If visitors leave comments:

  • We collect the data shown in the comments form.
  • We also collect the visitor’s IP address and browser user-agent to help detect spam.

4. Media

If you upload images:

  • Avoid uploading images with embedded location data (EXIF GPS).
  • Visitors can download and extract any location data from the images.

5. Contact Forms

Information submitted through contact forms may include:

  • Name, email, phone number
  • Message content

Purpose: To respond to inquiries and provide customer support.
We do not use this data for marketing unless consent is given.

6. Cookies
     We use cookies to:

  • Maintain user sessions
  • Store shopping cart data
  • Remember login preferences
  • Analyze website usage

 

You can set your browser to refuse cookies.

  1. Analytics

We use analytics tools such as Google Analytics to track:

  • Visitor behavior
  • Page performance
  • Traffic sources

This helps us improve our website and marketing strategy.

  1. Who We Share Your Data With

We may share limited data with:

  • Payment processors (for order payments)
  • Delivery partners (to deliver your orders)
  • Analytics service providers
  • Website hosting providers

We do not sell or rent your data to third parties.

  1. How Long We Retain Your Data
  • Comments: Indefinitely
  • Orders: 7 years (for tax and accounting purposes)
  • Contact form messages: 1 year
  • User accounts: Until the user requests deletion
  1. What Rights You Have Over Your Data

You may request:

  • A copy of the personal data we hold
  • Correction of inaccurate information
  • Deletion of your data
  • Restriction or objection to processing

Contact us at support@maveegreen.com to make a request.

  1. Where Your Data Is Sent
  • Visitor comments may be scanned by automated spam detection services.
  • Data may be stored on secure servers located in Sri Lanka or abroad depending on hosting provider.
  1. Contact Information

For privacy-related issues:

Mavee Green (Pvt) Ltd.
For privacy concerns, contact:
📧 support@maveegreen.com
📞 +94 113 488 557

  1. Additional Information

        How We Protect Your Data

  • SSL encryption
  • Secure server infrastructure
  • Restricted staff access
  • Regular security audits

 

        Data Breach Procedures

In case of a data breach:

  • We will notify affected users within 72 hours.
  • We will secure our systems and take corrective measures.

 

        Third-Party Data

We may receive data from:

  • Payment gateways
  • Social media platforms
  • Analytics tools

 

        Automated Decision-Making and Profiling

We do not perform automated decision-making that significantly affects users.
Some automated processes may include:

  • Fraud detection
  • Spam filtering
  • Basic analytics profiling

 

        Industry Regulatory Disclosure Requirements

We comply with:

  • Sri Lankan ICT and privacy regulations
  • E-commerce and consumer protection guidelines